Returns Policy
Thank you for shopping with Jasmin Enterprises. We want you to be completely satisfied with your purchase. If you are not fully happy with your order, you may return it under the conditions outlined below.
Return Window
We offer a 7-day return policy for items in the clothing category.
You have 7 days from the date of delivery to request a return.
Eligibility for Returns
To be eligible for a return.
Your item must be in the same condition that you received it.
It must be unworn, unused, and unwashed.
The item must include all tags, labels, and original packaging.
You must provide a receipt or proof of purchase.
Non-Returnable Items
Items that are Innerwear, lingerie, and nightwear (for hygiene reasons),worn, washed, damaged, or missing original tags/packaging.
Sale items, discounted items, and gift cards cannot be returned.
Process for Returns
Contact our support team at 📧 infogenzystyles@gmail.com within 7days of delivery.
Provide your order number, proof of purchase, and reason for return.
Once your return request is approved, we will provide you with the return shipping instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment.